Helpful Hints When using a hardside wood
frame with your waterbed mattress be sure the inside dimensions
of the frame measure as follows:
King = 72" x 84" x 9"
Queen = 60" x 84" x 9"
Super Single = 48" x 84" x 9"
Always keep your bed covered & use a mattress pad; It
will keep the heat in & preserve the
freshness of your softsoft sided mattress cover.
Your mattress may need occasional "burbing".
City water has air trapped in it & the heat &
movement bring it to the surface for some time after
initial filling. "Burp" your mattress with the
aid of a broom handle by simply placing it on the
opposite end from the fill valve & slowly drag
back toward the valve.
Keep sharp & hot objects distant from your mattress.
A puncture is easily repairable with a patch
kit but it's an inconvenience that's easily avoided.
Use only approved waterbed heaters with your waterbed. NEVER use conventional electric blankets!
If You Think Your Mattress
Has A Leak The presence of water outside
your mattress or in the liner is rarely due to a leak.
Probably causes include: normal water condensation while
the mattress was cold or unheated,
spillage unnoticed while filling, cross threaded fill
valve or some other form of accidental water
If you do suspect a leak in your mattress, follow this
simple procedure before going to all the
trouble of draining your mattress: Step 1: Dry the mattress completely. Step 2: Leave a dry towel under the suspected area
for 24 hours; Check to see if more water
has accumulated. Step 3: If more water is evident, locate &
patch the leak using the repair kit that comes with
your mattress. (Some mattress do not come with a repair kit, you
can obtain one from
our store.) Many times the leak can be repaired without draining
your mattress. Step 4: If a defect in materials or workmanship
should occur, contact us here at the store &
describe the nature of the problem. If an exchange or additional
service is recommended,
clearly mark the defect, drain the mattress completely, fold it
& return it to the store
with your proof of purchase.
Contact Our Service Department Having trouble with your
Feel free to give the knowledgeable staff at our Service
Department a call: